InsideOut Development

How to Use InsideOut Coaching in Call Centers

by Pivot Point
Pivot Point InsideOut Development is the world leader in workplace coaching. Quite simply, we help clients hold the conversations that energize people, motivate action, and lead to better—even incredible—business performance. PivotPoint is the voice of the InsideOut Development blog. We hope you’ll find inspiration to act as a “pivot point” in your trajectory (be it personal or professional) and to fuel your everyday breakthroughs.

While employees in call centers are no different than other employees within your organization, they do have different roles and challenges. These...

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Stressed Out Employees Are a Big Problem—Here's What You Can Do About It

by Pivot Point
Pivot Point InsideOut Development is the world leader in workplace coaching. Quite simply, we help clients hold the conversations that energize people, motivate action, and lead to better—even incredible—business performance. PivotPoint is the voice of the InsideOut Development blog. We hope you’ll find inspiration to act as a “pivot point” in your trajectory (be it personal or professional) and to fuel your everyday breakthroughs.

The World Health Organization defines a healthy job as “…likely to be one where the pressures on employees are appropriate in relation to their...

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How Managers Can Prevent Burnout with Coaching

by Pivot Point
Pivot Point InsideOut Development is the world leader in workplace coaching. Quite simply, we help clients hold the conversations that energize people, motivate action, and lead to better—even incredible—business performance. PivotPoint is the voice of the InsideOut Development blog. We hope you’ll find inspiration to act as a “pivot point” in your trajectory (be it personal or professional) and to fuel your everyday breakthroughs.

So many people don’t like their jobs that “workin’ for the weekend” isn’t just an ‘80s hit song. It’s a sad fact of life for a lot of workers....

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Ownership. How to Transform Compliance into Commitment

by Lindsay Bragg
Lindsay Bragg Lindsay is a Communications Specialist at InsideOut Development and holds a degree in Public Relations from Brigham Young University. She’s also worked as a newspaper reporter and account director at a PR agency. When she’s not researching or writing great content on nearly every HR topic under the sun, she volunteers teaching leadership skills to children and adults with disabilities at an equine assisted therapy center.

Accountability Matters

In 2012, The Harvard Business Review published the results of a study that said nearly 1 in 2 managers (46% to be exact)...

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How to Improve Employee Retention: 3 Things All Employees Want

by Cara Hassey
Cara Hassey Cara Hassey is a marketing professional with InsideOut Development. She received her BA in English from Brigham Young University. When she is not writing, she enjoys playing tennis, golf and reading. She resides in Highland, Utah with her husband, four children and two dogs.

87% percent of employers list employee retention as a critical priority. You’ve likely spent a lot of time selectively hiring the brightest minds...

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Millennials Are Mad at You

by Cindy Holtom
Cindy Holtom Cindy is a seasoned designer with experience in brand creation, campaign strategy, event design, and product development. She delights in creating meaningful experiences for her clients and their customers, and is always jumping from podcasts to audiobooks, devouring ideas. She lives in Salt Lake City with her husband and 2 dogs. She loves to be outdoors and experience new perspectives.

Millennials are so demanding, am I right? “Talk to me, promote me, appreciate me!” And it’s never enough. If you give an inch of feedback, they’ll...

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The Talent Shortage

by Cindy Holtom
Cindy Holtom Cindy is a seasoned designer with experience in brand creation, campaign strategy, event design, and product development. She delights in creating meaningful experiences for her clients and their customers, and is always jumping from podcasts to audiobooks, devouring ideas. She lives in Salt Lake City with her husband and 2 dogs. She loves to be outdoors and experience new perspectives.

Somewhere in your mind you’ve imagined the perfect turn-key employee. They parachute out of the sky and hit the ground running with no onboarding,...

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6 Scary Stats about Employee Engagement (and 6 things you can do about it)

by Lindsay Bragg
Lindsay Bragg Lindsay is a Communications Specialist at InsideOut Development and holds a degree in Public Relations from Brigham Young University. She’s also worked as a newspaper reporter and account director at a PR agency. When she’s not researching or writing great content on nearly every HR topic under the sun, she volunteers teaching leadership skills to children and adults with disabilities at an equine assisted therapy center.

There is no “one-and-done” solution to employee engagement. Keeping your super star employees at their best is an on-going endeavor. Check out...

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The Tricky Thing About Retention

by Joyce Petrella
Joyce Petrella Joyce has spent more than 25 years working in corporate leadership in industries from healthcare and insurance to technology and aerospace. Throughout her career, Joyce has actively sponsored the advancement of women in STEM through her roles on university boards and leadership of women career development initiatives. She holds a Master’s degree in Linguistics from Harvard University. She is also an avid reader and traveler and loves following international cycling events.

A young woman walked into my office on a sunny autumn afternoon. She was one of our firm’s most highly valued employees. At 26, she had been able...

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